Selected work
Three cases.
Five years in B2B SaaS. Three situations the company couldn't afford to lose. Each one shipped.
Tyler Technologies · Product Manager · Jul 2023–Present
Rebuilding a 20-Year-Old DMV System on AWS—On a 5-Month-Compressed Timeline
Protected $4M+ ARR · Hit the contractual go-live deadline · Reduction in hardware and technical overhead by retiring on-prem infrastructure · Rebuilt executive trust with a strategic state partner
A $4M+ ARR account was quietly shopping for alternatives. Years of missed launches had pushed our DMV partner to the edge—they were evaluating outside vendors, and I inherited the relationship. The task: re-architect a 20-year-old on-prem system to AWS, deliver a major feature upgrade, and hit a contractual go-live that wasn't going to move. Timeline: compressed by five months before I started.
Read case study →LynkD · Director of Product · Sep 2022–Jun 2023
Shipping a 5-Year-Abandoned IoT Companion Platform to First Paying Customers
Launched 0→1 software platform · Onboarded ~20 legacy customers and added ~5 new · Doubled team throughput from 10 to 20 tickets per sprint · Established the company's first software revenue line
Four teams over five years had tried to ship this software platform. Each attempt stalled out. The CEO brought me in as the fifth attempt—to figure out why it kept breaking down, fix the underlying architecture and process, and get paying customers on it before the runway ran out.
Read case study →Lightspeed Health · Product Manager · May 2021–Jun 2023
Standing Up a Mobile COVID Testing Lab in Two Weeks to Unlock a Government Contract
Doubled lab throughput from 30K to 60K tests/day · Unlocked a multi-million-dollar government contract for our partner · Solidified Lightspeed's position as Nomi Health's permanent lab software partner
Our anchor customer had won a government contract they couldn't execute—they needed to double their COVID testing capacity in two weeks, on a fixed footprint, with no room for permanent construction. If they couldn't deliver, the contract would unwind and take our most important commercial relationship with it. This was two months into my first PM role. I went to Florida and built the lab.
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